Chips and Cracks: When to Repair or Replace a Damaged Windshield

Windshield Replacement in Phoenix, AZ & Get Up to $250 Cash Back! We serve the entire Phoenix area and back our work with a 100% warranty on all auto glass repair and replacement.

Phoenix Auto Glass Company A+ BBB Rating
5 Star Google Reviews for Phoenix Auto Glass
5 Star Yelp Reviews for Phoenix Auto Glass
5 Star Trustpilot Reviews for Phoenix Auto Glass
A close up of a broken windshield with a red car in the background.
If your vehicle’s windshield gets chipped or cracked, should you repair or replace it? Regardless of where you live, your windshield may take a beating. There could be pea gravel falling from uncovered construction trucks, sanitation vehicles laying down salt and sand when the weather calls for it and the occasional chunk of unknown debris kicked up by cars passing by.

I once had a pigeon fatally misjudge the 18-wheeler I was following under an overpass and fall onto my windshield. I thought my whole windshield was going to come down on me. It’s amazing that windshields survive as long as they do.

No matter the cause, it’s important to repair or replace your windshield after it has been damaged to help ensure it doesn’t get worse, according to Allstate. Whether you need to fix a small ding or replace the whole windshield, here’s what you need to know about a damaged windshield

When to Repair, When to Replace

The good news is that smaller chips and cracks can usually be repaired by a professional for a reasonable fee. If the chip or crack can be covered by a dollar bill, Phoenix Auto Glass says it’s typically safe to repair.

However, if the chip is directly in the driver’s line of sight, there are more than three cracks or chips on the glass, the damage is at the edge of the windshield or the windshield is old and covered with tiny divots, it should be replaced rather than repaired, says Phoenix Auto Glass. According to the National Highway Traffic Safety Administration, the windshield serves as an important structural part in many vehicles that contributes to the overall strength of the car — this is why it’s important to repair cracks before they grow and your windshield must be completely replaced. Phoenix Auto Glass can do all Arizona Auto Glass Replacements!

The repair process works by injecting a special resin into the chipped area. For cracks, holes may be drilled at the ends of the crack to help prevent it from spreading. Windshields are made of three layers: A layer of resin or polymer is sandwiched between two layers of glass, says Popular Mechanics. Drilling to, but not through, the plastic takes an experienced hand.

If your windshield can be repaired, do it immediately. A small chip can spread across the windshield if you hit a big pothole, drive on a bumpy road or make an aggressive turn, says Glass.com. And, most states make it illegal to drive a car with a cracked windshield, says the Insurance Information Institute. If you’re on the road away from home, Phoenix Auto Glass can come to you.

DIY Repair

If you’re comfortable doing so, you can attempt to repair the chip or crack yourself. There are many do-it-yourself repair kits available at auto parts stores, and they often replicate the resin injection technique of the professionals. The difference, of course, is the quality of the tools and materials as well as the training and expertise of the person administering the repair. Because these kits may not perfectly replicate a professional repair, you might want to consider using them on chips that are located in an inconspicuous area, like the bottom right corner of the passenger side.

Remember, a key function of the repair is to help prevent the crack or chip from expanding or spreading, and also to help restore some of the structural integrity of the glass. If you’re unsure about any aspect of the DIY repair process, consider stopping by one of our locations and getting it done quickly and professionally.

The takeaway: Repair if possible and logical. Replace if you must. And consider using Phoenix Auto Glass for best results.

Give us a call (800) 674-9208
Auto Glass Repair & Replacement Near Me

Auto Glass Repair & Replacement Near Me

Find trusted auto glass repair and replacement services in your city! Select your location below to connect with expert services near you.

Call Us
Availability and Valley-Wide Service

Auto Glass Repair Availability and Valley-Wide Service

Open 7 Days a Week Year-Round

We’re available 362 days a year, with extended hours to fit your schedule. Our service is open every day except Christmas, Thanksgiving, and Easter.

Mon - Fri: 7AM - 8PM
Saturday - Sunday: 8AM - 5PM

Open every day year-round except Christmas, Thanksgiving, and Easter.

Valley-Wide Service

We’ll meet you at the Phoenix area location that’s most convenient for you, or at most spots in Maricopa and Pinal counties.

In a hurry? Ask our customer service team if a same-day appointment is available when you call!

Get & Free Quote

When should I Replace My Autoglass

Windshield Installation in Phoenix, AZ
By Phoenix Auto Glass February 2, 2025
Windshield damage is a common issue for drivers in Phoenix, Arizona, due to the state’s desert climate, frequent road construction, and high-speed highways where loose gravel and debris can easily cause chips or cracks.
Broken Windshield in Arizona
By Phoenix Auto Glass July 17, 2024
So You have a broken windshield but aren't quite sure how or if you should repair or replace your cracked windshield. If you live in Arizona you have a few options.
Guide to Better Child Safety around Automobiles in Phoenix, Arizona
By Phoenix Auto Glass AZ June 1, 2024
Child safety around automobiles in Phoenix, AZ: Child care providers play a crucial role in teaching children how to stay safe around vehicles. Whether transporting children to and from their child care program or taking them on a field trip, you are the role model for vehicle safety. Here are key safety rules and tips to help prevent vehicle-related injuries:
Tesla Windshield Replacement in Arizona
By Phoenix Auto Glass March 11, 2024
We get this question a ton, No a windshield replacement will not raise your insurance rates in the state of Arizona. Here is a link to AR20-263. Let's talk about what AR20-263 is saying and how it protects you from insurance spikes post auto glass repair or replacement claim.
Are Windshields Made of Plexiglass?
By Phoenix Auto Glass February 15, 2024
Windshields are not made of plexiglass due to safety, durability, and visibility concerns. Traditional automotive glass is designed to crumble into small, blunt pieces upon impact to minimize injury to passengers. Plexiglass, while resistant to shattering, does not break in a manner that is safe for passengers during collisions. It also poses a fire hazard as it is flammable, making it unsuitable for use in vehicle windows.
a man in a suit is holding a flyer for arizona lemon law
By Phoenix Auto Glass December 15, 2023
We're diving into the truth of Arizona's Lemon Law, a vital piece of legislation protecting consumers in the car buying process. This law applies to both new and used vehicles, ensuring that you're covered in case of a defective purchase. We'll guide you through the specifics of what makes a car a 'lemon', the legal responsibilities of dealers, and the possible consequences if they don't comply. It's crucial to understand these protections and limitations when buying a vehicle in Arizona. Join us as we unravel the complexities of the Arizona Lemon Law, providing you with the knowledge to safeguard your consumer rights.
More Posts
Share by: